Context Specific Metrics

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E-Commerce Metrics

  • GMV - Gross Merchandise Volume or Gross Sales
  • Repeat Purchases
    • Time Between Purchases
  • Average order value (AOV) = total revenue/number of Checkouts
  • Revenue per Visitor (RPV) = total Revenue/total Unique Visitors(checkouts)
  • Cart Abandonment Rate

Web Vitals Metrics

Web Vitals is an initiative by Google to provide unified guidance for quality signals that are essential to delivering a great user experience on the web.

Core Web Vitals are the subset of Web Vitals:

  • Largest Contentful Paint (LCP): measures loading performance. To provide a good user experience, LCP should occur within 2.5 seconds of when the page first starts loading.
  • First Input Delay (FID): measures interactivity. To provide a good user experience, pages should have a FID of 100 milliseconds or less.
  • Cumulative Layout Shift (CLS): measures visual stability. To provide a good user experience, pages should maintain a CLS of 0.1. or less.

Tools:

Reference
Web Vitals - Essential metrics for a healthy site
Core Web Vitals

E-mail Campaigns Metrics

  • E-mails sent
  • Open rate
  • Click-through rate
  • Unsubscribe rate
  • Spam complaint rate

Form Metrics

  • Time in each step (multi-form)
  • Time to fill a field
  • Abandonment rate per field

Blog / Content Metrics

  • Number of Content read / unique visitor
  • Time spent
  • Subscription rate

References

Lean Analytics - by Alistair Croll, Benjamin Yoskovitz
Use Data to Build a Better Startup Faster
Measure What Matters - by John Doerr
How Google, Bono, and the Gates Foundation Rock the World with OKRs